The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE processes personal data (hereinafter referred to as "Personal Data") concerning you when you use this website (hereinafter referred to as the "Site").
As a data controller, we are respectful of the privacy and protect the personal data of the users of our Site.
This policy aims to inform you of the methods of collection, processing and use of Your Personal Data and of your rights in terms of protection of personal data with regard to the provisions applicable in this area, in particular Law 78-17 of 6 January 1978 relating to information technology, files and freedoms, known as the "Informatique et Libertés" law, in its latest version, and with the RGPD (General Data Protection Regulation) in force since 25 May 2018.
This Policy sets out the principles and guidelines for the protection of Your Personal Data, which includes Personal Data collected on - or via - the Site.
The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE collects Personal Data (online, including by e-mail, or offline); this policy applies regardless of the method of collection or processing.
The notion of Personal Data refers to any information relating to an identified or identifiable natural person. A person is "identifiable" if he or she can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements that are specific to him or her.
Non-Personal Data" is information that does not identify an individual.
Article 2 - Places of storage of Personal Data
All Personal Data is stored exclusively in France, by our web hosting provider:
- OVH - 2 rue Kellermann - 59100 ROUBAIX - FRANCE
Article 3 - Data controller
The person responsible for processing Your Personal Data is: OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE - 6 rue Mercière - 71250 CLUNY - FRANCE; certain technical services (hosting) are entrusted to our technical service providers (IRIS Interactive, OVH (FRANCE)). In accordance with Article 28 of the RGPD, this service provider is bound by a strict confidentiality clause which prohibits any use of the data entrusted to it that is not provided for in the service contract and which requires it to implement technical and organisational measures that meet the requirements of security and protection of personal data.
Article 4 - Data collected
Personal Data may include the following:
- Civility ;
- Name ;
- First name ;
- E-mail address ;
- Postal address;
- Date of birth ;
- Telephone number ;
- Password ;
- Portrait photo;
- Geolocation ;
- IP address ;
And any other Personal Data that may be relevant for the purposes set out below.
Note to visitors and users of the Site: certain functions and features of the Site can only be used if You provide L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE with certain Personal Data when You visit or use the Site. You are free to choose whether or not to provide all or part of Your Personal Data.
However, if You choose not to provide them, such a decision may prevent the achievement or satisfactory achievement of the objectives described below, certain services and features of the Site may not function properly and/or You will be denied access to certain pages of the Site.
Cookies and other trackers
Cookies can be permanent (and remain after You log out of the Site in order to be used during Your subsequent visits to the Site) or temporary (and disappear as soon as You log out of the Site).
- allowing a service to recognise Your equipment, so You will not have to provide the same information several times in order to perform the same task;
- recognising the username and password You have already provided so that You do not have to provide them again on every web page that requests them.
- measure the number of users of the services, thus making them easier to use and ensuring that they can respond quickly to Your requests;
- to help L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE to understand how users interact with the services in order to improve them.
The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may also use the services of third party service providers to carry out the services on its behalf and in particular to :
- analyse Your browsing habits and measure the audience of the Sites and Applications;
- analyse Your interests and provide You with targeted marketing or advertising offers;
- allow you to share content from the Application Sites with others on social networks or to let those others know what You are looking at or thinking (e.g. the "Like" button on Facebook)
In this case, web beacons and cookies provided by these third party providers may be used and stored. When transmitting the information generated by these cookies, the cookie settings will ensure that the IP address is anonymised before geolocation and before storage. Our service providers will use this information to evaluate Your use of the Site, to draw up reports on the activity of the Site for L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE, and to offer You better services and advertising targeted to Your needs. They will not associate your IP address with any other of their data.
When You browse the Site, cookies are enabled by default and data may be read or stored locally on Your hardware. You will be notified the first time You receive a cookie and can decide whether or not to accept it. By continuing to use the Sites, You expressly accept the use of such cookies by L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE.
You may also set Your browser to automatically reject cookies (including cookies used for audience measurement purposes). However, if you do so, certain features and functions of the Site may not function properly and you may not be able to access certain parts or services of the Site.
If you wish to modify or delete your information, please refer to Article 9: Your rights.
You can access your cookie management panel to set the parameters for depositing and reading cookies.
By type of data :
- Civil status data (surname, first name, postal address, etc.): max. 3 years ;
- Connection data: max. 3 years ;
- Location data = 48h ;
We only keep Your Personal Data for a period of time that is necessary and proportionate to the purpose for which it was collected, i.e. for a maximum of 3 years from the last time you interacted with us on your initiative.
After the above periods, your data will be purely deleted or anonymised.
Article 5 - Purposes of collecting personal data
As indicated above, You provide Your Personal Data voluntarily.
Personal Data is generally collected for the purposes of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE's activity, such as improving L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE's marketing and advertising efforts, better adapting L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE's products and services to the needs of its customers, or complying with the reporting obligations provided for by the law, and other similar activities
The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE collects and uses your personal data for the purposes of its activity and in particular for the following purposes
We process your data in whole or in part for the purposes of :
- to enable you to request and obtain information about L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE and the products and services of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE;
- to enable you to browse our Sites and to adapt our content to your terminal to improve your browsing experience;
- allow you to purchase products or services;
- send newsletters, if you have consented by ticking the relevant box.
Subject to applicable local legislation, by providing Your e-mail address, You expressly authorise L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE to use it together with other Personal Data useful for sending You commercial or marketing messages.
The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may also use Your e-mail address for administrative or other non-marketing purposes (for example, to notify You of important changes to the Site).
Article 6 - Conditions of processing and storage of personal data
Processing" of Personal Data includes, but is not limited to, using, storing, recording, transferring, adapting, analysing, modifying, reporting, sharing and destroying Personal Data as necessary under the circumstances or as required by law.
All Personal Data collected is kept for a limited period of time depending on the purpose of the processing and only for the period of time provided for by the applicable legislation.
All Personal Data collected is stored in France.
Article 7 - Links to websites not controlled by the OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE
The Site may provide links to third party websites that may be of interest to You.
L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE has no control over the content of third party sites or over the practices of these third parties with regard to the protection of Personal Data that they may collect. Consequently, L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE declines all responsibility concerning the processing by these third parties of Your Personal Data. It is your responsibility to inform yourself about the personal data protection policies of these third parties.
Article 8 - Transfer of personal data
Your Personal Data may be disclosed within L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE for the purposes set out in Article 3 of this Policy.
The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may transfer Your Personal Data outside the European Union, provided that it ensures, before transferring it, that the entities outside the European Union offer an adequate level of protection, in accordance with the European legislation in force.
If L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE becomes aware that a third party to whom L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE has disclosed Personal Data for the purposes set out in Article 3 above, is using or disclosing Personal Data in a manner that is inconsistent with this Policy or in violation of applicable law, L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE will take all reasonable steps to prevent or stop such use or disclosure.
You also have the right to authorise or not L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE to use Your Personal Data for a purpose other than those for which this Personal Data was initially collected. You may object to this use by referring to Article 9 below.
L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may also transfer Your Personal Data to third parties if L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE considers that such a transfer is necessary for technical reasons (for example, for hosting services by a third party) or to protect its legal interests (for example, in the event of the sale of assets to a third party, a change of control or the total or partial liquidation of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE).
In addition, L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may share your Personal Data with the retailer on which you depend or assigned to the territory in which you are located for the purposes of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE's business. L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may also share your Personal Data with commercial partners when L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE and the commercial partner jointly sponsor an event or participate in a marketing promotion in which You engage.
L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may disclose Your Personal Information if required to do so by law or if L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE believes in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a warrant, subpoena or other court order) or to protect the rights, property or personal safety of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE, our customers or the public.
If the applicable legislation permits, L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE may also share Your Personal Data with third parties in order to provide You with targeted marketing or advertising offers.
These transfers may take place via the Internet or by any other method deemed appropriate by L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE in accordance with the applicable legislation and the internal security policies of the L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE Group.
Article 9 - Your rights
Your right to access and correct your data
You have the right to access and rectify your personal data.
You can ask us to rectify or complete your personal data if it is inaccurate, incomplete, ambiguous or out of date.
Your right to erasure of your data
You may request the deletion of your personal data where one of the following reasons applies:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- you withdraw the consent previously given ;
- you object to the processing of your personal data on legitimate grounds;
- the processing of personal data does not comply with the provisions of the applicable laws and regulations.
However, the exercise of this right will not be possible when the conservation of your personal data is necessary with regard to the legislation or regulations and in particular, for example, for the establishment, exercise or defence of legal claims.
Your right to limit data processing
You may request the restriction of the processing of your personal data in the cases provided for by the legislation and regulations.
Your right to object to data processing
You have the right to object to the processing of your personal data where the processing is based on the legitimate interests of the controller.
Your right to data portability
Since 25 May 2018, you have the right to portability of your personal data.
The data on which this right can be exercised are :
- only your personal data, which excludes anonymised personal data or data that does not concern you;
- declarative personal data as well as the personal operating data mentioned above;
- personal data that do not infringe on the rights and freedoms of third parties, such as those protected by business secrecy.
This right is limited to processing based on consent or contract and to personal data that you have personally generated.
This right does not include derived or inferred data, which are personal data created by L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE.
Your right to withdraw your consent
Where the data processing operations we carry out are based on your consent, you may withdraw it at any time. We will then stop processing your personal data without affecting the previous operations to which you have consented.
Your right to appeal
You have the right to lodge a complaint with the CNIL on French territory, without prejudice to any other administrative or legal remedy.
Your right to define post-mortem directives
You have the possibility to define directives concerning the conservation, deletion and communication of your personal data after your death with a trusted third party, certified and responsible for enforcing the wishes of the deceased in accordance with the requirements of the applicable legal framework.
How to exercise your rights
All the rights listed above can be exercised:
- by post to the following address OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE - 6 rue Mercière 71250 CLUNY, enclosing a copy of your identity card and proof of address;
- via our email address [email protected]. A procedure will then be sent to you to validate your identity.
Note: the documents sent in the framework of this procedure will be purely destroyed, and the data potentially collected during the procedure will be permanently deleted at the end of the procedure.
Please also note that all applications that do not follow these guidelines will be ignored.
We undertake to respond to these requests within 1 month of receipt. This period may be extended by 2 months depending on the complexity and number of requests received, for a total of 3 months.
If you have an account, you can exercise your rights of access and rectification by logging into your account.
However, with regard to the exercise of the right to information, we may not be obliged to act on it if :
- you already have this information;
- the recording or communication of your personal data is expressly provided for by law;
- the communication of information proves impossible;
- the provision of information would require disproportionate efforts.
Article 10 - Security and recipients of data
The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE takes care to protect and secure the Personal Data that you have chosen to communicate to it, in order to ensure their confidentiality and prevent them from being distorted, damaged, destroyed or disclosed to unauthorised third parties.
L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE has taken physical, electronic and organisational protection measures to prevent any loss, misuse, unauthorised access or distribution, alteration or possible destruction of this Personal Data. Among these protection measures, L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE integrates technologies specially designed to protect Personal Data during their transfer. However, despite the efforts of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE to protect Your Personal Data, L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE cannot guarantee the infallibility of this protection due to unavoidable risks that may arise during the transmission of Personal Data.
As all Personal Data is confidential, access to it is limited to employees and service providers of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE who need it to carry out their duties. All persons having access to Your Personal Data are bound by an obligation of confidentiality and may be subject to disciplinary measures and/or other sanctions if they do not respect these obligations.
However, it is important that You exercise caution to prevent unauthorised access to Your Personal Information. You are responsible for maintaining the confidentiality of Your password and account information. Therefore, You must ensure that You log off when using the same computer or terminal.
Article 11 - Dispute resolution
Although L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE has taken reasonable steps to protect Personal Data, no transmission or storage technology is completely foolproof.
However, L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE is concerned to guarantee the protection of Personal Data. If You have reason to believe that the security of Your Personal Data has been compromised or that it has been misused, You are invited to contact L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE at the following address: [email protected].
The OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE will investigate complaints regarding the use and disclosure of Personal Data and will attempt to resolve them in accordance with the principles set out in this Policy.
Unauthorised access to or misuse of Personal Data may constitute an offence under local law.
Article 12 - Contact
If you have any questions about this Policy, if you wish to stop receiving information from L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE or if you wish to rectify, add to, update or delete your Personal Data, you can send an e-mail to the following address: [email protected].
This Policy may be updated according to the needs of L'OFFICE DE TOURISME DE CLUNY SUD BOURGOGNE and circumstances or if required by law. We therefore invite you to read the updates regularly.
Last modification : 31/03/2022